Frequently Asked Questions

Q. What is covered in my one year warranty?

A. Hibiscus Homes covers all defects in materials and workmanship as defined in the Construction Performance Guidelines in Section IX.

Q. Are my appliances covered through Hibiscus Homes

A. All your appliances are covered through the manufacturer. If a problem arise with one of your appliances, you will have to contact the manufacturer of the appliances.

Q. How often should I water my landscaping?

A. Irrigation should be set to your county's regulations. When your home is closed we set your irrigation timer.

Q. My garbage disposal is not working, it is making a buzzing sound?

A. You should first check the Red Reset button by pressing it in. If that doesn't work, you should try using the allen wrench key that came with your garbage disposal.

Q. How often should I change my HVAC filter?

A. You should replace your air filters regularly to prevent unit from malfunctioning. A good rule of thumb is to change it once a month.

Q. How often should I check my smoke detectors?

A. Check your smoke detectors by pressing "test" once every month. Replace the back up batteries when the units start signals "chirping".

Q. How often should I caulk my windows in my home?

A. Time and weather will shrink caulking and dry is out, so it no longer provides a good seal against moisture and air infiltration. As a routine maintenance it wise to check the caulking and make repairs as needed. You should always make a point of checking before the summer showers start.

Q. How often should I clean my Range Hood or Microwave?

A. The range hood fan filters collect grease and should be cleaned regularly. Soaking the filters or lightly brushing them in hot soapy water is the best cleaning method. Be sure that the filters are DRY before putting reinstalling them.

Q. Can I pour grease down my drain in the kitchen?

A. You should never pour grease down any drains in your home. Every month you should run hot down the drain to clean it out. Also keep them free from hair.

The following items are not covered under warranty: